ARTICLE 1 - GENERAL INFORMATION

This website (hereinafter referred to as the "Site") is operated by E-Herbalorigins.com, a company specializing in the import and export of traditional Chinese herbs, herbal granules, and health supplements. Our company is rooted in the rich heritage of traditional Chinese medicine, combining it with modern technology to provide our global customers with high-quality, all-natural herbal products. Our mission is to share the wisdom of Chinese medicine with the world, enhancing people's health and quality of life through the power of nature. For any inquiries, please contact us at info@e-herbalorigins.com.

The Site is hosted by Google Cloud.

Browsing on this Site is subject to the applicable regulations. These Terms of Service, along with our Privacy Policy and Cookie Policy, constitute the general conditions of use of the Site (hereinafter referred to as the "General Conditions of Use" or "GCU") to which Users are subject when they browse the Site.

The purpose of the Site is to provide Users with information and assistance concerning all the activities, products, services, and offers of E-Herbalorigins.com.

ARTICLE 2 - DEFINITIONS

  • "GCU": Refers to these General Conditions of Use.

  • "Order": Refers to the contract of sale at a distance which is considered concluded from the moment the buyer confirms their order by clicking on the "Pay" button.

  • "Account": Refers to all the computer and network resources allocated to a User, accessible by logging into the Site with their username and password.

  • "Cookie": Refers to a file sent by the Internet server to the User's browser, stored on the memory of their device.

  • "Personal Data" or "PDC": Refers to information that identifies a natural person, either directly (e.g., name, first name, address) or indirectly by reference to an identifier.

  • "Force Majeure": Refers to one or more unforeseeable, irresistible, and external events making it impossible for either Party to fulfill their commitments as per the legislation in force.

  • "Product(s)": Refers to the product(s) developed, manufactured, and marketed by E-Herbalorigins.com and offered for sale on the Site.

  • "Service": Refers to all the content and resources provided by E-Herbalorigins.com on the Site, available to the User when consulting the Site, creating an account, or making a purchase.

  • "Territory": Refers to the regions where the services and products of E-Herbalorigins.com are available.

  • "User": Refers to any natural person having access to the Site, regardless of their location and connection methods.

ARTICLE 3 - USE OF AND ACCESS TO THE SITE

Access to and use of the Site implies the User's unreserved acceptance of the General Conditions of Use (including these GCU, the Privacy Policy, and the Cookie Policy). The User confirms that they have read and understood the entirety of these GCU before using the Services and undertakes to respect them.

The User who does not wish to accept all or part of the GCU or a subsequent modification must cease using the Site.

The Site is accessible free of charge at the following address: https://e-herbalorigins.com. E-Herbalorigins.com reserves the right to interrupt or temporarily suspend access to the Site or to modify access to it for maintenance or any other reason, without this giving rise to any right to compensation for the User.

To use the Site, the User must have computer equipment compatible with the minimum technical specifications required by E-Herbalorigins.com. Under no circumstances shall E-Herbalorigins.com be held liable if the User is unable to access the Site due to inadequate equipment.

ARTICLE 4 - ACCOUNT CREATION

The User has the option, but not the obligation, to create an Account on the Site to access and benefit from the following Services or offers:

  • Access to all past and current Orders.

  • Access to the details of Orders.

  • Access and modify their addresses: view, add, modify, or delete an address.

  • Change password.

By creating an Account, the User accepts these Terms of Service and the Privacy Policy. The creation of an Account on the Site is reserved for any natural person aged at least 18 years and/or legally capable.

All fields in the account creation form must be filled, except for those marked as optional. Failure to complete the required fields will result in the non-creation of an Account. All information provided by the User must be accurate.

When the User creates an Account on the Site, they will receive an email confirming the creation of the Account on the same day.

E-Herbalorigins.com reserves the right to delete any Account that does not comply with these GCU.

ARTICLE 5 - INTELLECTUAL PROPERTY

The Site is the exclusive property of E-Herbalorigins.com. The Site and all of its content, including text, images, databases, and software, are protected by the intellectual property laws in force. E-Herbalorigins.com owns or has authorization to use all rights concerning logos, trademarks, distinctive signs, texts, illustrations, photographs, images, and videos, as well as the databases and software used in the operation of the Site.

E-Herbalorigins.com grants Users a personal and private authorization to view its content, excluding any public viewing or distribution. Reproduction is permitted only in digital form on the User's device for viewing pages using their browser. Printing for private copying is allowed for the exclusive use of the copyist.

Any other use not expressly mentioned in these GCU is not permitted and requires the prior written consent of E-Herbalorigins.com.

ARTICLE 6 - LINKS TO OUR SITE

Links to the Site may only be made for non-commercial purposes and in compliance with legal or regulatory provisions, provided that this does not damage the reputation of E-Herbalorigins.com or benefit the User unfairly. The linked site must not disseminate content that is illegal, immoral, or harmful.

Users are prohibited from linking to the Site in a way that suggests any association, approval, or endorsement by E-Herbalorigins.com that does not exist. Any links must not obscure or remove advertisements or any content published on the Site.

If E-Herbalorigins.com authorizes a link to the Site, this link must be established under specified conditions, and the authorization does not imply sponsorship, cooperation, or responsibility for the content of the linked site.

ARTICLE 7 - LINKS TO OTHER SITES

From this Site, the User may access other websites through links. These third-party sites are not under the control of E-Herbalorigins.com, and we are not responsible for their availability or content. Providing links does not imply any responsibility on the part of E-Herbalorigins.com.

ARTICLE 8 - WARRANTY / LIABILITY

Liability of E-Herbalorigins.com

E-Herbalorigins.com strives to provide Users with up-to-date and accurate information. However, E-Herbalorigins.com shall not be held liable for any errors, omissions, or results obtained from the misuse of this information. The User acknowledges that E-Herbalorigins.com cannot be held responsible for interruptions or slowdowns of the Site due to Force Majeure, Internet network issues, or hosting service failures. E-Herbalorigins.com will not be liable for messages, content, or information not directly authored by us.

Downloading any material from the Site is done at the User's own risk, and they will be solely responsible for any damage to their computer or loss of data.

Responsibility of the User

The User agrees to comply with all applicable laws and regulations, and not to post, transmit, or share content that is defamatory, racist, offensive, or otherwise harmful. The User agrees not to alter the functioning of the Site or misappropriate the identifiers of other Users.

In case of violation of these GCU, E-Herbalorigins.com reserves the right to limit, suspend, or terminate the User's access to the Site.

ARTICLE 9 - PERSONAL DATA

Browsing the Site and using its functions may involve processing personal data, particularly when creating an account, placing an order, or subscribing to the newsletter.

For more information on how we process Users' data, please refer to our Privacy Policy and Cookie Policy. For any additional requests, Users are invited to contact us at info@e-herbalorigins.com.

ARTICLE 10 - MODIFICATION OF THE SITE AND CONDITIONS OF USE

E-Herbalorigins.com reserves the right to modify these GCU, the Privacy Policy, the Cookie Policy, and the Legal Notice at any time.

The latest version of the Terms of Use is permanently accessible on the Site and can be consulted at any time by Users. The User is encouraged to review this section regularly.

ARTICLE 11 - SECURITY

E-Herbalorigins.com makes every effort to provide Users with a secure site. However, we decline all responsibility for any technical defects related to the use of the Site.

ARTICLE 12 - APPLICABLE LAW AND JURISDICTION

The use of the Site is governed by the laws of Malaysia. Any dispute that cannot be resolved amicably between E-Herbalorigins.com and the User shall be submitted to the competent Malaysian jurisdiction.